Meet the #1 Alternative to Intercom
Meet the #1 Alternative to Intercom
Meet the #1 Alternative to Intercom
Meet the #1 Alternative to Intercom
Jimo specializes in in-app onboarding and analytics, while Intercom is mainly a customer messaging platform.
Jimo specializes in in-app onboarding and analytics, while Intercom is mainly a customer messaging platform.
Jimo specializes in in-app onboarding and analytics, while Intercom is mainly a customer messaging platform.
2 mins to create onboarding, not hours.
Generate Tour with AI
2 steps
x2 faster onboarding than Appcues
Experiences that finally convert users.
32% higher feature adoption rates
Build without begging developers
15 minutes to implement, not weeks
Why Agile Product Teams Switched To Jimo
Why Agile Product Teams Switched To Jimo
Why Agile Product Teams Switched To Jimo
Compare Jimo and Intercom Side-by-Side
Compare Jimo and Intercom Side-by-Side
Compare Jimo and Intercom Side-by-Side
Compare Jimo and Intercom Side-by-Side
COMPARISONS
COMPARISONS
Intercom
Intercom
Intercom
Jimo
Jimo
Jimo
Pricing
Highest Plan Pricing
$139+/seat/mo
$419+/mo
Free Trial Option
Pricing
Highest Plan Pricing
$139+/seat/mo
$419+/mo
Free Trial Option
Pricing
Highest Plan Pricing
$139+/seat/mo
$419+/mo
Free Trial Option
G2 Rating
G2 Rating
Meets Requirements
No-Code Builder
true
No-Code Builder
true
No-Code Builder
true
Ease of Use
Generate Tour with AI
false
Generate Tour with AI
false
Generate Tour with AI
false
Ease of Setup
Canvas Design Editor
false
Canvas Design Editor
false
Canvas Design Editor
false
Quality of Support
Designer/PM-friendly UX
false
Designer/PM-friendly UX
false
Designer/PM-friendly UX
false
Good Partner in Doing Business
Calendly/Typeform Support
false
Calendly/Typeform Support
false
Calendly/Typeform Support
false
Product Direction (% Positive)
Time to first live experience
< 2 hours
< 15 minutes
Time to first live experience
< 2 hours
< 15 minutes
Time to first live experience
< 2 hours
< 15 minutes
Features
No-Code Builder
Generate Tour with AI
Canvas Design Editor
Designer/PM-friendly UX
Calendly/Typeform Support
Time to first live experience
< 2 hours
< 15 minutes
Ask AI Chat
Features
No-Code Builder
Generate Tour with AI
Canvas Design Editor
Designer/PM-friendly UX
Calendly/Typeform Support
Time to first live experience
< 2 hours
< 15 minutes
Ask AI Chat
Features
No-Code Builder
Generate Tour with AI
Canvas Design Editor
Designer/PM-friendly UX
Calendly/Typeform Support
Time to first live experience
< 2 hours
< 15 minutes
Ask AI Chat
Project
Highest Number of MAU
Unlimited
Unlimited
Highest Number of Seats
Unlimited
Unlimited
Role Management
Unlimited
Project
Highest Number of MAU
Unlimited
Unlimited
Highest Number of Seats
Unlimited
Unlimited
Role Management
Unlimited
Project
Highest Number of MAU
Unlimited
Unlimited
Highest Number of Seats
Unlimited
Unlimited
Role Management
Unlimited
In-App Experiences
Product Tours
Unlimited
Checklists
Unlimited
Banners
Unlimited
Hints
Unlimited
Surveys & NPS
Unlimited
In-App Changelog
Unlimited
Resource Center
Unlimited
Custom Branding
In-App Experiences
Product Tours
Unlimited
Checklists
Unlimited
Banners
Unlimited
Hints
Unlimited
Surveys & NPS
Unlimited
In-App Changelog
Unlimited
Resource Center
Unlimited
Custom Branding
In-App Experiences
Product Tours
Unlimited
Checklists
Unlimited
Banners
Unlimited
Hints
Unlimited
Surveys & NPS
Unlimited
In-App Changelog
Unlimited
Resource Center
Unlimited
Custom Branding
Targeting & Personalization
Segmentation by Attributes
Event-Based Targeting
Dynamic Personalization
Scheduling & Rate Limiting
Conversion Tracking (Goals)
Targeting & Personalization
Segmentation by Attributes
Event-Based Targeting
Dynamic Personalization
Scheduling & Rate Limiting
Conversion Tracking (Goals)
Targeting & Personalization
Segmentation by Attributes
Event-Based Targeting
Dynamic Personalization
Scheduling & Rate Limiting
Conversion Tracking (Goals)
Localization
Multi Language Support
Dynamic Localization
Environments
Localization
Multi Language Support
Dynamic Localization
Environments
Localization
Multi Language Support
Dynamic Localization
Environments
Analytics & Feedback
Success Tracker
NPS/CSAT
Product Analytics
User Activity Tracking
Analytics & Feedback
Success Tracker
NPS/CSAT
Product Analytics
User Activity Tracking
Analytics & Feedback
Success Tracker
NPS/CSAT
Product Analytics
User Activity Tracking
Integrations
Analytics
Amplitude, Mixpanel, Heap, Segment, Google Analytics
Amplitude, Heap, Intercom, Mixpanel, Posthog, Segment, Webhooks
Design
Figma
Figma, Google Fonts, Maze, Phosphor Icons, Twemoji
Media
Loom, Vimeo, YouTube
Loom, Vimeo, YouTube
User Engagement
HubSpot, Salesforce, Slack, Customer.io, Crisp
Crisp, Customer.io, Hubspot, Salesforce, Slack
Workflow Automation
Zapier, Google Tag Manager, Webhooks
Calendly, Google Calendar, Google Tag Manager, Salesforce, Webhooks, Zapier, Zcal
Integrations
Analytics
Amplitude, Mixpanel, Heap, Segment, Google Analytics
Amplitude, Heap, Intercom, Mixpanel, Posthog, Segment, Webhooks
Design
Figma
Figma, Google Fonts, Maze, Phosphor Icons, Twemoji
Media
Loom, Vimeo, YouTube
Loom, Vimeo, YouTube
User Engagement
HubSpot, Salesforce, Slack, Customer.io, Crisp
Crisp, Customer.io, Hubspot, Salesforce, Slack
Workflow Automation
Zapier, Google Tag Manager, Webhooks
Calendly, Google Calendar, Google Tag Manager, Salesforce, Webhooks, Zapier, Zcal
Integrations
Analytics
Amplitude, Mixpanel, Heap, Segment, Google Analytics
Amplitude, Heap, Intercom, Mixpanel, Posthog, Segment, Webhooks
Design
Figma
Figma, Google Fonts, Maze, Phosphor Icons, Twemoji
Media
Loom, Vimeo, YouTube
Loom, Vimeo, YouTube
User Engagement
HubSpot, Salesforce, Slack, Customer.io, Crisp
Crisp, Customer.io, Hubspot, Salesforce, Slack
Workflow Automation
Zapier, Google Tag Manager, Webhooks
Calendly, Google Calendar, Google Tag Manager, Salesforce, Webhooks, Zapier, Zcal
Support
Onboarding Concierge
Live Chat & Email
Enterprise
Dedicated CSM
Enterprise
Enterprise Plan
Help Center & Resource Docs
Support
Onboarding Concierge
Live Chat & Email
Enterprise
Dedicated CSM
Enterprise
Enterprise Plan
Help Center & Resource Docs
Support
Onboarding Concierge
Live Chat & Email
Enterprise
Dedicated CSM
Enterprise
Enterprise Plan
Help Center & Resource Docs
Jimo is preferred by 1000+ teams compared to Intercom
Jimo is preferred by 1000+ teams compared to Intercom
Why Jimo's in-App builder is the best on the market
Teams switching from Intercom to Jimo discover enhanced building capabilities with superior user experience design. Jimo's in-app builder creates more integrated product experiences that feel native to your application. The platform's advanced customization options and template system provide better results than messaging-focused platforms.
Why Jimo's in-App builder is the best on the market
Teams switching from Intercom to Jimo discover enhanced building capabilities with superior user experience design. Jimo's in-app builder creates more integrated product experiences that feel native to your application. The platform's advanced customization options and template system provide better results than messaging-focused platforms.
Why Jimo's in-App builder is the best on the market
Teams switching from Intercom to Jimo discover enhanced building capabilities with superior user experience design. Jimo's in-app builder creates more integrated product experiences that feel native to your application. The platform's advanced customization options and template system provide better results than messaging-focused platforms.
Why Jimo's in-App builder is the best on the market
Teams switching from Intercom to Jimo discover enhanced building capabilities with superior user experience design. Jimo's in-app builder creates more integrated product experiences that feel native to your application. The platform's advanced customization options and template system provide better results than messaging-focused platforms.
Quicker Implementation, Stronger Engagement
Jimo provides more comprehensive customization with quicker implementation than Intercom. Advanced personalization and a streamlined setup deliver stronger user engagement from day one.
Canvas view & dynamic branching
Enjoy the fastest building experience to create tours while staying in control of the look and feel
A/B Testing
Continuously optimize your tours for the best results
Complete experience
Auto-progress your tours based on user interactions to ensure users complete all onboarding processes 100%
Quicker Implementation, Stronger Engagement
Jimo provides more comprehensive customization with quicker implementation than Intercom. Advanced personalization and a streamlined setup deliver stronger user engagement from day one.
Canvas view & dynamic branching
Enjoy the fastest building experience to create tours while staying in control of the look and feel
A/B Testing
Continuously optimize your tours for the best results
Complete experience
Auto-progress your tours based on user interactions to ensure users complete all onboarding processes 100%
Quicker Implementation, Stronger Engagement
Jimo provides more comprehensive customization with quicker implementation than Intercom. Advanced personalization and a streamlined setup deliver stronger user engagement from day one.
Canvas view & dynamic branching
Enjoy the fastest building experience to create tours while staying in control of the look and feel
A/B Testing
Continuously optimize your tours for the best results
Complete experience
Auto-progress your tours based on user interactions to ensure users complete all onboarding processes 100%
Quicker Implementation, Stronger Engagement
Jimo provides more comprehensive customization with quicker implementation than Intercom. Advanced personalization and a streamlined setup deliver stronger user engagement from day one.
Canvas view & dynamic branching
Enjoy the fastest building experience to create tours while staying in control of the look and feel
A/B Testing
Continuously optimize your tours for the best results
Complete experience
Auto-progress your tours based on user interactions to ensure users complete all onboarding processes 100%
Clearer Updates with Changelog
Jimo's changelog exceeds Intercom's with real-time, clearer updates, keeping users connected to product improvements through an engaging interface.
Real-time updates
Communicate new features and fixes directly within your app
On-brand Changelog
Tailor every design detail to align seamlessly with your brand identity
In-app notification
Boost visibility of your changelog posts with in-app notifications like banners, modals, and floating triggers
Clearer Updates with Changelog
Jimo's changelog exceeds Intercom's with real-time, clearer updates, keeping users connected to product improvements through an engaging interface.
Real-time updates
Communicate new features and fixes directly within your app
On-brand Changelog
Tailor every design detail to align seamlessly with your brand identity
In-app notification
Boost visibility of your changelog posts with in-app notifications like banners, modals, and floating triggers
Clearer Updates with Changelog
Jimo's changelog exceeds Intercom's with real-time, clearer updates, keeping users connected to product improvements through an engaging interface.
Real-time updates
Communicate new features and fixes directly within your app
On-brand Changelog
Tailor every design detail to align seamlessly with your brand identity
In-app notification
Boost visibility of your changelog posts with in-app notifications like banners, modals, and floating triggers
Clearer Updates with Changelog
Jimo's changelog exceeds Intercom's with real-time, clearer updates, keeping users connected to product improvements through an engaging interface.
Real-time updates
Communicate new features and fixes directly within your app
On-brand Changelog
Tailor every design detail to align seamlessly with your brand identity
In-app notification
Boost visibility of your changelog posts with in-app notifications like banners, modals, and floating triggers
More Compelling Surveys
Jimo's surveys are more dynamic and compelling than Intercom's, resulting in higher completion rates and better insights.
Embed Prototypes
Gather specific feedback directly on Figma designs
Triggers
Activate surveys at the ideal moment in the user journey for high response rates
Metrics
Jimo converts answers into insightful reports. Relay the conclusions to your crew and ensure feedback is the bedrock of your decisions
More Compelling Surveys
Jimo's surveys are more dynamic and compelling than Intercom's, resulting in higher completion rates and better insights.
Embed Prototypes
Gather specific feedback directly on Figma designs
Triggers
Activate surveys at the ideal moment in the user journey for high response rates
Metrics
Jimo converts answers into insightful reports. Relay the conclusions to your crew and ensure feedback is the bedrock of your decisions
More Compelling Surveys
Jimo's surveys are more dynamic and compelling than Intercom's, resulting in higher completion rates and better insights.
Embed Prototypes
Gather specific feedback directly on Figma designs
Triggers
Activate surveys at the ideal moment in the user journey for high response rates
Metrics
Jimo converts answers into insightful reports. Relay the conclusions to your crew and ensure feedback is the bedrock of your decisions
More Compelling Surveys
Jimo's surveys are more dynamic and compelling than Intercom's, resulting in higher completion rates and better insights.
Embed Prototypes
Gather specific feedback directly on Figma designs
Triggers
Activate surveys at the ideal moment in the user journey for high response rates
Metrics
Jimo converts answers into insightful reports. Relay the conclusions to your crew and ensure feedback is the bedrock of your decisions
Final Recomendation
Discover how Appcues compare with Jimo
Meet the #1 Alternative to Lemonlearning
Discover how Appcues compare with Jimo
Choose Intercom if...
You want to focus on customer support
Intercom is best known for live chat, ticketing, and support workflows.
You want to focus on customer support
Intercom is best known for live chat, ticketing, and support workflows.
You want to focus on customer support
Intercom is best known for live chat, ticketing, and support workflows.
You only need light onboarding
Product tours are basic and more like sequential tooltips.
You only need light onboarding
Product tours are basic and more like sequential tooltips.
You only need light onboarding
Product tours are basic and more like sequential tooltips.
You don't need visual control or branding
Design customization is limited and not native-feeling.
You don't need visual control or branding
Design customization is limited and not native-feeling.
You don't need visual control or branding
Design customization is limited and not native-feeling.
You're okay with basic guide analytics
Focus is on support metrics, not onboarding performance.
You're okay with basic guide analytics
Focus is on support metrics, not onboarding performance.
You're okay with basic guide analytics
Focus is on support metrics, not onboarding performance.
You're already using it for messaging or inbox
If you're deeply invested in Intercom, it may be convenient to repurpose it, but limited for onboarding.
You're already using it for messaging or inbox
If you're deeply invested in Intercom, it may be convenient to repurpose it, but limited for onboarding.
You're already using it for messaging or inbox
If you're deeply invested in Intercom, it may be convenient to repurpose it, but limited for onboarding.
Choose Jimo if...
You are concerned about conversion rates and user adoption
With Jimo, you can deliver tailored onboarding based on user behaviors and segment that drives engagement and boosts user activation from day one.
You are concerned about conversion rates and user adoption
With Jimo, you can deliver tailored onboarding based on user behaviors and segment that drives engagement and boosts user activation from day one.
You are concerned about conversion rates and user adoption
With Jimo, you can deliver tailored onboarding based on user behaviors and segment that drives engagement and boosts user activation from day one.
You need powerful and advanced onboarding flows
Jimo adapts to you user behavior, type, and objectives.
You need powerful and advanced onboarding flows
Jimo adapts to you user behavior, type, and objectives.
You need powerful and advanced onboarding flows
Jimo adapts to you user behavior, type, and objectives.
You seek robust analytics and opportunities for iterations
Track and optimize flow performance easily.
You seek robust analytics and opportunities for iterations
Track and optimize flow performance easily.
You seek robust analytics and opportunities for iterations
Track and optimize flow performance easily.
You care about polished, branded UX
Modern design, animations, and layout that feel native to your app and drive x2-x3 times more engagement
You care about polished, branded UX
Modern design, animations, and layout that feel native to your app and drive x2-x3 times more engagement
You care about polished, branded UX
Modern design, animations, and layout that feel native to your app and drive x2-x3 times more engagement
You want AI to help build better flows
Create, optimize, and improve onboarding with built-in AI assistance.
You want AI to help build better flows
Create, optimize, and improve onboarding with built-in AI assistance.
You want AI to help build better flows
Create, optimize, and improve onboarding with built-in AI assistance.
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Try the best #1 Intercom alternative today
Discover how you can transform your product announcements with experts from Jimo in 30 mins
Try the best #1 Intercom alternative today
Discover how you can transform your product announcements with experts from Jimo in 30 mins
Try the best #1 Intercom alternative today
Discover how you can transform your product announcements with experts from Jimo in 30 mins