2 mins to create onboarding, not hours.

Generate Tour with AI

2 steps

x2 faster onboarding than Appcues

Experiences that finally convert users.

32% higher feature adoption rates

Build without begging developers

15 minutes to implement, not weeks

Compare Jimo and Intercom Side-by-Side

Compare Jimo and Intercom Side-by-Side

Compare Jimo and Intercom Side-by-Side

Compare Jimo and Intercom Side-by-Side

COMPARISONS

COMPARISONS

Intercom

Intercom

Intercom

Jimo

Jimo

Jimo

Pricing

Highest Plan Pricing

$139+/seat/mo

$419+/mo

Free Trial Option

Pricing

Highest Plan Pricing

$139+/seat/mo

$419+/mo

Free Trial Option

Pricing

Highest Plan Pricing

$139+/seat/mo

$419+/mo

Free Trial Option

G2 Rating

G2 Rating

Meets Requirements

No Data
9

No-Code Builder

true

No-Code Builder

true

No-Code Builder

true

Ease of Use

No Data
9.4

Generate Tour with AI

false

Generate Tour with AI

false

Generate Tour with AI

false

Ease of Setup

No Data
9

Canvas Design Editor

false

Canvas Design Editor

false

Canvas Design Editor

false

Quality of Support

No Data
9.5

Designer/PM-friendly UX

false

Designer/PM-friendly UX

false

Designer/PM-friendly UX

false

Good Partner in Doing Business

No Data
9.5

Calendly/Typeform Support

false

Calendly/Typeform Support

false

Calendly/Typeform Support

false

Product Direction (% Positive)

No Data
10

Time to first live experience

< 2 hours

< 15 minutes

Time to first live experience

< 2 hours

< 15 minutes

Time to first live experience

< 2 hours

< 15 minutes

Features

No-Code Builder

Generate Tour with AI

Canvas Design Editor

Designer/PM-friendly UX

Calendly/Typeform Support

Time to first live experience

< 2 hours

< 15 minutes

Ask AI Chat

Features

No-Code Builder

Generate Tour with AI

Canvas Design Editor

Designer/PM-friendly UX

Calendly/Typeform Support

Time to first live experience

< 2 hours

< 15 minutes

Ask AI Chat

Features

No-Code Builder

Generate Tour with AI

Canvas Design Editor

Designer/PM-friendly UX

Calendly/Typeform Support

Time to first live experience

< 2 hours

< 15 minutes

Ask AI Chat

Project

Highest Number of MAU

Unlimited

Unlimited

Highest Number of Seats

Unlimited

Unlimited

Role Management

Unlimited

Project

Highest Number of MAU

Unlimited

Unlimited

Highest Number of Seats

Unlimited

Unlimited

Role Management

Unlimited

Project

Highest Number of MAU

Unlimited

Unlimited

Highest Number of Seats

Unlimited

Unlimited

Role Management

Unlimited

In-App Experiences

Product Tours

Unlimited

Checklists

Unlimited

Banners

Unlimited

Hints

Unlimited

Surveys & NPS

Unlimited

In-App Changelog

Unlimited

Resource Center

Unlimited

Custom Branding

In-App Experiences

Product Tours

Unlimited

Checklists

Unlimited

Banners

Unlimited

Hints

Unlimited

Surveys & NPS

Unlimited

In-App Changelog

Unlimited

Resource Center

Unlimited

Custom Branding

In-App Experiences

Product Tours

Unlimited

Checklists

Unlimited

Banners

Unlimited

Hints

Unlimited

Surveys & NPS

Unlimited

In-App Changelog

Unlimited

Resource Center

Unlimited

Custom Branding

Targeting & Personalization

Segmentation by Attributes

Event-Based Targeting

Dynamic Personalization

Scheduling & Rate Limiting

Conversion Tracking (Goals)

Targeting & Personalization

Segmentation by Attributes

Event-Based Targeting

Dynamic Personalization

Scheduling & Rate Limiting

Conversion Tracking (Goals)

Targeting & Personalization

Segmentation by Attributes

Event-Based Targeting

Dynamic Personalization

Scheduling & Rate Limiting

Conversion Tracking (Goals)

Localization

Multi Language Support

Dynamic Localization

Environments

Localization

Multi Language Support

Dynamic Localization

Environments

Localization

Multi Language Support

Dynamic Localization

Environments

Analytics & Feedback

Success Tracker

NPS/CSAT

Product Analytics

User Activity Tracking

Analytics & Feedback

Success Tracker

NPS/CSAT

Product Analytics

User Activity Tracking

Analytics & Feedback

Success Tracker

NPS/CSAT

Product Analytics

User Activity Tracking

Integrations

Analytics

Amplitude, Mixpanel, Heap, Segment, Google Analytics

Amplitude, Heap, Intercom, Mixpanel, Posthog, Segment, Webhooks

Design

Figma

Figma, Google Fonts, Maze, Phosphor Icons, Twemoji

Media

Loom, Vimeo, YouTube

Loom, Vimeo, YouTube

User Engagement

HubSpot, Salesforce, Slack, Customer.io, Crisp

Crisp, Customer.io, Hubspot, Salesforce, Slack

Workflow Automation

Zapier, Google Tag Manager, Webhooks

Calendly, Google Calendar, Google Tag Manager, Salesforce, Webhooks, Zapier, Zcal

Integrations

Analytics

Amplitude, Mixpanel, Heap, Segment, Google Analytics

Amplitude, Heap, Intercom, Mixpanel, Posthog, Segment, Webhooks

Design

Figma

Figma, Google Fonts, Maze, Phosphor Icons, Twemoji

Media

Loom, Vimeo, YouTube

Loom, Vimeo, YouTube

User Engagement

HubSpot, Salesforce, Slack, Customer.io, Crisp

Crisp, Customer.io, Hubspot, Salesforce, Slack

Workflow Automation

Zapier, Google Tag Manager, Webhooks

Calendly, Google Calendar, Google Tag Manager, Salesforce, Webhooks, Zapier, Zcal

Integrations

Analytics

Amplitude, Mixpanel, Heap, Segment, Google Analytics

Amplitude, Heap, Intercom, Mixpanel, Posthog, Segment, Webhooks

Design

Figma

Figma, Google Fonts, Maze, Phosphor Icons, Twemoji

Media

Loom, Vimeo, YouTube

Loom, Vimeo, YouTube

User Engagement

HubSpot, Salesforce, Slack, Customer.io, Crisp

Crisp, Customer.io, Hubspot, Salesforce, Slack

Workflow Automation

Zapier, Google Tag Manager, Webhooks

Calendly, Google Calendar, Google Tag Manager, Salesforce, Webhooks, Zapier, Zcal

Support

Onboarding Concierge

Live Chat & Email

Enterprise

Dedicated CSM

Enterprise

Enterprise Plan

Help Center & Resource Docs

Support

Onboarding Concierge

Live Chat & Email

Enterprise

Dedicated CSM

Enterprise

Enterprise Plan

Help Center & Resource Docs

Support

Onboarding Concierge

Live Chat & Email

Enterprise

Dedicated CSM

Enterprise

Enterprise Plan

Help Center & Resource Docs

Jimo is preferred by 1000+ teams compared to Intercom

Jimo is preferred by 1000+ teams compared to Intercom

Why Jimo's in-App builder is the best on the market

Teams switching from Intercom to Jimo discover enhanced building capabilities with superior user experience design. Jimo's in-app builder creates more integrated product experiences that feel native to your application. The platform's advanced customization options and template system provide better results than messaging-focused platforms.

Why Jimo's in-App builder is the best on the market

Teams switching from Intercom to Jimo discover enhanced building capabilities with superior user experience design. Jimo's in-app builder creates more integrated product experiences that feel native to your application. The platform's advanced customization options and template system provide better results than messaging-focused platforms.

Why Jimo's in-App builder is the best on the market

Teams switching from Intercom to Jimo discover enhanced building capabilities with superior user experience design. Jimo's in-app builder creates more integrated product experiences that feel native to your application. The platform's advanced customization options and template system provide better results than messaging-focused platforms.

Why Jimo's in-App builder is the best on the market

Teams switching from Intercom to Jimo discover enhanced building capabilities with superior user experience design. Jimo's in-app builder creates more integrated product experiences that feel native to your application. The platform's advanced customization options and template system provide better results than messaging-focused platforms.

Quicker Implementation, Stronger Engagement

Jimo provides more comprehensive customization with quicker implementation than Intercom. Advanced personalization and a streamlined setup deliver stronger user engagement from day one.

  • Canvas view & dynamic branching

    Enjoy the fastest building experience to create tours while staying in control of the look and feel

  • A/B Testing

    Continuously optimize your tours for the best results

  • Complete experience

    Auto-progress your tours based on user interactions to ensure users complete all onboarding processes 100%

Quicker Implementation, Stronger Engagement

Jimo provides more comprehensive customization with quicker implementation than Intercom. Advanced personalization and a streamlined setup deliver stronger user engagement from day one.

  • Canvas view & dynamic branching

    Enjoy the fastest building experience to create tours while staying in control of the look and feel

  • A/B Testing

    Continuously optimize your tours for the best results

  • Complete experience

    Auto-progress your tours based on user interactions to ensure users complete all onboarding processes 100%

Quicker Implementation, Stronger Engagement

Jimo provides more comprehensive customization with quicker implementation than Intercom. Advanced personalization and a streamlined setup deliver stronger user engagement from day one.

  • Canvas view & dynamic branching

    Enjoy the fastest building experience to create tours while staying in control of the look and feel

  • A/B Testing

    Continuously optimize your tours for the best results

  • Complete experience

    Auto-progress your tours based on user interactions to ensure users complete all onboarding processes 100%

Quicker Implementation, Stronger Engagement

Jimo provides more comprehensive customization with quicker implementation than Intercom. Advanced personalization and a streamlined setup deliver stronger user engagement from day one.

  • Canvas view & dynamic branching

    Enjoy the fastest building experience to create tours while staying in control of the look and feel

  • A/B Testing

    Continuously optimize your tours for the best results

  • Complete experience

    Auto-progress your tours based on user interactions to ensure users complete all onboarding processes 100%

Clearer Updates with Changelog

Jimo's changelog exceeds Intercom's with real-time, clearer updates, keeping users connected to product improvements through an engaging interface.

  • Real-time updates

    Communicate new features and fixes directly within your app

  • On-brand Changelog

    Tailor every design detail to align seamlessly with your brand identity

  • In-app notification

    Boost visibility of your changelog posts with in-app notifications like banners, modals, and floating triggers

Clearer Updates with Changelog

Jimo's changelog exceeds Intercom's with real-time, clearer updates, keeping users connected to product improvements through an engaging interface.

  • Real-time updates

    Communicate new features and fixes directly within your app

  • On-brand Changelog

    Tailor every design detail to align seamlessly with your brand identity

  • In-app notification

    Boost visibility of your changelog posts with in-app notifications like banners, modals, and floating triggers

Clearer Updates with Changelog

Jimo's changelog exceeds Intercom's with real-time, clearer updates, keeping users connected to product improvements through an engaging interface.

  • Real-time updates

    Communicate new features and fixes directly within your app

  • On-brand Changelog

    Tailor every design detail to align seamlessly with your brand identity

  • In-app notification

    Boost visibility of your changelog posts with in-app notifications like banners, modals, and floating triggers

Clearer Updates with Changelog

Jimo's changelog exceeds Intercom's with real-time, clearer updates, keeping users connected to product improvements through an engaging interface.

  • Real-time updates

    Communicate new features and fixes directly within your app

  • On-brand Changelog

    Tailor every design detail to align seamlessly with your brand identity

  • In-app notification

    Boost visibility of your changelog posts with in-app notifications like banners, modals, and floating triggers

More Compelling Surveys

Jimo's surveys are more dynamic and compelling than Intercom's, resulting in higher completion rates and better insights.

  • Embed Prototypes

    Gather specific feedback directly on Figma designs

  • Triggers

    Activate surveys at the ideal moment in the user journey for high response rates

  • Metrics

    Jimo converts answers into insightful reports. Relay the conclusions to your crew and ensure feedback is the bedrock of your decisions

More Compelling Surveys

Jimo's surveys are more dynamic and compelling than Intercom's, resulting in higher completion rates and better insights.

  • Embed Prototypes

    Gather specific feedback directly on Figma designs

  • Triggers

    Activate surveys at the ideal moment in the user journey for high response rates

  • Metrics

    Jimo converts answers into insightful reports. Relay the conclusions to your crew and ensure feedback is the bedrock of your decisions

More Compelling Surveys

Jimo's surveys are more dynamic and compelling than Intercom's, resulting in higher completion rates and better insights.

  • Embed Prototypes

    Gather specific feedback directly on Figma designs

  • Triggers

    Activate surveys at the ideal moment in the user journey for high response rates

  • Metrics

    Jimo converts answers into insightful reports. Relay the conclusions to your crew and ensure feedback is the bedrock of your decisions

More Compelling Surveys

Jimo's surveys are more dynamic and compelling than Intercom's, resulting in higher completion rates and better insights.

  • Embed Prototypes

    Gather specific feedback directly on Figma designs

  • Triggers

    Activate surveys at the ideal moment in the user journey for high response rates

  • Metrics

    Jimo converts answers into insightful reports. Relay the conclusions to your crew and ensure feedback is the bedrock of your decisions

Final Recomendation

Discover how Appcues compare with Jimo

Meet the #1 Alternative to Lemonlearning

Discover how Appcues compare with Jimo

Choose Intercom if...

You want to focus on customer support

Intercom is best known for live chat, ticketing, and support workflows.

You want to focus on customer support

Intercom is best known for live chat, ticketing, and support workflows.

You want to focus on customer support

Intercom is best known for live chat, ticketing, and support workflows.

You only need light onboarding

Product tours are basic and more like sequential tooltips.

You only need light onboarding

Product tours are basic and more like sequential tooltips.

You only need light onboarding

Product tours are basic and more like sequential tooltips.

You don't need visual control or branding

Design customization is limited and not native-feeling.

You don't need visual control or branding

Design customization is limited and not native-feeling.

You don't need visual control or branding

Design customization is limited and not native-feeling.

You're okay with basic guide analytics

Focus is on support metrics, not onboarding performance.

You're okay with basic guide analytics

Focus is on support metrics, not onboarding performance.

You're okay with basic guide analytics

Focus is on support metrics, not onboarding performance.

You're already using it for messaging or inbox

If you're deeply invested in Intercom, it may be convenient to repurpose it, but limited for onboarding.

You're already using it for messaging or inbox

If you're deeply invested in Intercom, it may be convenient to repurpose it, but limited for onboarding.

You're already using it for messaging or inbox

If you're deeply invested in Intercom, it may be convenient to repurpose it, but limited for onboarding.

Choose Jimo if...

You are concerned about conversion rates and user adoption

With Jimo, you can deliver tailored onboarding based on user behaviors and segment that drives engagement and boosts user activation from day one.

You are concerned about conversion rates and user adoption

With Jimo, you can deliver tailored onboarding based on user behaviors and segment that drives engagement and boosts user activation from day one.

You are concerned about conversion rates and user adoption

With Jimo, you can deliver tailored onboarding based on user behaviors and segment that drives engagement and boosts user activation from day one.

You need powerful and advanced onboarding flows

Jimo adapts to you user behavior, type, and objectives.

You need powerful and advanced onboarding flows

Jimo adapts to you user behavior, type, and objectives.

You need powerful and advanced onboarding flows

Jimo adapts to you user behavior, type, and objectives.

You seek robust analytics and opportunities for iterations

Track and optimize flow performance easily.

You seek robust analytics and opportunities for iterations

Track and optimize flow performance easily.

You seek robust analytics and opportunities for iterations

Track and optimize flow performance easily.

You care about polished, branded UX

Modern design, animations, and layout that feel native to your app and drive x2-x3 times more engagement

You care about polished, branded UX

Modern design, animations, and layout that feel native to your app and drive x2-x3 times more engagement

You care about polished, branded UX

Modern design, animations, and layout that feel native to your app and drive x2-x3 times more engagement

You want AI to help build better flows

Create, optimize, and improve onboarding with built-in AI assistance.

You want AI to help build better flows

Create, optimize, and improve onboarding with built-in AI assistance.

You want AI to help build better flows

Create, optimize, and improve onboarding with built-in AI assistance.

Explore More Jimo Comparisons

Explore More Jimo Comparisons

Explore More Jimo Comparisons

Try the best #1 Intercom alternative today

Discover how you can transform your product announcements with experts from Jimo in 30 mins

Try the best #1 Intercom alternative today

Discover how you can transform your product announcements with experts from Jimo in 30 mins

Try the best #1 Intercom alternative today

Discover how you can transform your product announcements with experts from Jimo in 30 mins