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Adoption AgentNewGuides, answers and acts in your product
Agentic guides
Interface knowledge
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SDK & API
Adoption SuiteTours, checklists and more, without code
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9+

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Use Jimo in any web application

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Laws of Onboarding

Free best practices checklist

19 Activation Tactics

From sign-up to Aha Moment tactics proven across 500+ SaaS products.

Table of Contents
19
2026
Activation Tactics
Ship this sprint · 19 plays

Amplitude

Intercom

Mixpanel

Posthog

Segment

Hubspot

Slack

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An agent in your SaaS
that makes adoption skyrocket.

Jimo Agent sees your interface, and becomes a tutor for your users.

Book a demo

Everyusergetsaguide

Helpyourusersconvertwithapersonalguide.

One agent.
Three modes.

Ask Jimo Agent anything, hand it the task, or let it walk your users through — the same agent, docked right inside your product.

app.acme.com/home
AAcme
Workspace
Léa Martin
Home

Active users

1,2841,284

Reports

1212

Exports

3636
Recent reports
NameOwnerUpdated
Report ALéa MartinToday
Pipeline Q3RaphaYesterday
Churn riskLéa MartinSep 12
report-a.csv exported
Guidance ready · 3 steps
Léa

Guides users on the fly

Guides users through multi-step setups, integrations, billing config, and the rest of your sticky flows. Knows the order, knows the gotchas.

app.acme.com/billing
AAcme
Workspace
Léa Martin
Billing
Pro planPro plan

Billed monthly · renews Oct 1

$348/mo
Seats12 of 20
plan.seats · 12 / 20
Payment methodPayment method

Visa ···· 4242 · expires 08/28

Billing emailfinance@acme.com
Invoices
DateAmountStatus
Sep 1, 2026$348.00Paid
Aug 1, 2026$348.00Paid
Jul 1, 2026$319.00Paid

Answers contextual questions

Grounded in your docs, your data and what's on screen — with sources, not guesses.

app.acme.com/members
AAcme
Workspace
Léa Martin
Members
NameRoleStatusJoined
RRaphaOwnerActiveJan 12
Léa MartinEditorActiveMar 3
Invitation sent to sarah@acme.com
Jimo AI is doing an action for you…

Takes actions for them

Upgrade the plan, invite a teammate, export the CSV — Jimo Agent does the clicks, your user keeps the flow.

Jimo AI

The only in-app agent with Interface Context™

Jimo Agent learns your interface.

It creates a catalog, always up to date.

Privacy: you decide what Jimo Agent sees.

Acmev2.4v2.5
General
  • nav.reports
  • 12

Welcome, Alice!

AM
btn.export
btn.upgrade

MRR

$48,200$••,•••↑ 4.2%
Privatestat.mrr

Active users

12,480

Activation

64%↑ 3.1 pts
Action items3
TL
Review the Q3 usage report before Friday.Review the Q3 usage report before Friday.
Due Fri
MO
Invite 3 members to Growth.Invite 3 members to Growth.
This week
SR
Update the billing details for Northwind.Update the billing details for Northwind.
Sep 30
CatalogCatalog

0 elements

Synced · live
ElementMeaning
nav.reportsusage & adoption
Visible to the agent
stat.mrrmonthly revenuePrivate
Visible to the agent
btn.exportexport a report
Visible to the agent
btn.upgradechange your plan
Visible to the agent
btn.shareshare a report
Visible to the agent
nav.reportsstat.mrrbtn.exportbtn.upgrade

Trusted by the 1000+ best product-driven folks

ShippeobelieveZenchefPennylanelemlistIndyVibeAB TastyBig CartelCheckout.com

Trusted by 1000+ product-driven teams

G2 Momentum Leader, Winter 2026P4.8 / 5

Momentum Leader on G2, 2026 · 4 Product Hunt awards

AICPA SOCGDPR compliant

SOC 2 and GDPR. Hosted in the EU.

Train it. Design it.
Let it act.

REC00:00
Record stepsSkills
Click on “Export”
Select“CSV” in “Format”Format
Ask the user
Which format?
Click on “Download”
Export a reportGuide · 3 steps · asks for Format
What’s on my plan?Answer
Invite a memberAction
Change planGuide · 4 steps
Why was I charged?Answer
Book a demoAction
Done recording

Skills. Record a flow once. Mark what varies, and the agent asks for it.

1,240 articles

Sources. Trained on what you already have, synced daily or weekly.

Ask Jimo anything

Suggestions. Proposes the next step before anyone asks.

Charged twice. Again.

Escalation. Frustrated user, hot topic: Jimo Agent hands over to Intercom or Zendesk.

Top intent · this week

41%4%5%6%7%8%9%10%11%12%13%14%15%16%17%18%19%20%21%22%23%24%25%26%27%28%29%30%31%32%33%34%35%36%37%38%39%40%41%41%stuck at Roles & permissions

Intent analytics. What users do, what they’re trying to do, and where they struggle.

Search conversations
3 results

Conversations. Every chat, readable and searchable.

https://yourapp
Invite MarcDone. Marc’s in.
Ask Jimo anything
Agent panelSaved
Position
Accent
Font
Shape
Avatar
Width340px−+
Radius23px

Builder. Prompt box or sidebar, colours, fonts. Yours.

Call Jimo Agent
from anywhere.

Your own agent, Zendesk, Intercom: every skill is one API call.

support.ts
1
2
3
4
5
IntercomThe team can also help
How do I export my Q3 report?
I’ll walk you through it.
Export a reportGuide · 3 steps
  1. 1Click Export
  2. 2Choose CSV
  3. 3Download
Jimo · export-report· Just now
Message…
ZendeskAsk us anything
How do I export my Q3 report?
I’ll walk you through it.
Export a reportGuide · 3 steps
  1. 1Click Export
  2. 2Choose CSV
  3. 3Download
Jimo · export-report· Just now
Type a message
Your agentAcme · in-house
How do I export my Q3 report?
I’ll walk you through it.
Export a reportGuide · 3 steps
  1. 1Click Export
  2. 2Choose CSV
  3. 3Download
Jimo · export-report· Just now
Ask anything

“How do I…?”
tickets, down to 48.

Give users the right answers, at the right moment.

  • 4× faster customer education
  • ½ the time to onboard a user
  • −23% churn

Trusted by teams
that ship.

Read all stories →
ZenchefRead story →
53%Faster User Activation
AB TastyRead story →
6xFaster Feature Launch
HivebriteRead story →
4xFaster customer education
FilestageRead story →
28nudges shipped in a single month
Customer AllianceRead story →
970%Faster User Activation
RecollectiveRead story →
20xMore Users Reached
EMAsphereRead story →
3xUser Awareness Rate
DrivepointRead story →
100%Reduced dev dependency
HumanlinkerRead story →
3xIncreased Engagement
TrigifyRead story →
23%Reduced Churn
CrossbeamRead story →
3xIncrease Announcements CTR
“Tours go stale after a few releases. Agent guides don’t.”
Thomas Devaux-Lequint·Product Owner, Altior
Book a demo

Adoption Agent

$79/mo

billed annually · $99 monthly

200 AI requests / month· 200 included
2005001k2.5k5k10k25k

Short answers
to good questions.

Book a demo

What is Jimo?

Jimo is a digital adoption platform for B2B SaaS. Its Adoption Agent is an AI agent that lives inside your product: it guides users through flows, answers questions from your docs and data, and takes actions for them. The Adoption Suite adds no-code tours, checklists, surveys and announcements.Jimo is a digital adoption platform for B2B SaaS. Its Adoption Agent is an AI agent that lives inside your product: it guides users through flows, answers questions from your docs and data, and takes actions for them. The Adoption Suite adds no-code tours, checklists, surveys and announcements.

What does the agent do inside my product?

Jimo Agent guides users step by step through your interface, answers from your docs and your data, or takes the action for them — from a panel docked in your app.Jimo Agent guides users step by step through your interface, answers from your docs and your data, or takes the action for them — from a panel docked in your app.

How does Jimo Agent know my interface?

Interface Context™: it reads your app and keeps a catalog of every screen and element, always up to date. No manual mapping.Interface Context™: it reads your app and keeps a catalog of every screen and element, always up to date. No manual mapping.

How long does setup take?

One script tag and a knowledge source. Most teams see the first lift within three weeks.One script tag and a knowledge source. Most teams see the first lift within three weeks.

Can I control what Jimo Agent says and does?

Yes. Skills, sources, escalation rules and guardrails are yours — and every conversation is there to review.Yes. Skills, sources, escalation rules and guardrails are yours — and every conversation is there to review.

How is Jimo Agent priced?

One plan for the Adoption Agent, billed on AI requests: 200 included, then per hundred — the scale above.One plan for the Adoption Agent, billed on AI requests: 200 included, then per hundred — the scale above.

What counts as an AI request?

One reply from the agent: an answer, a guide it walks a user through, or an action it takes for them. Your plan includes 200 a month; the scale above adds more.One reply from the agent: an answer, a guide it walks a user through, or an action it takes for them. Your plan includes 200 a month; the scale above adds more.

Does Jimo Agent fit my stack?

Any web app. An SDK and an API for React, Vue and plain JavaScript; SSO, roles, EU hosting.Any web app. An SDK and an API for React, Vue and plain JavaScript; SSO, roles, EU hosting.

I already have Intercom, or my own agent. Can it call Jimo?

Yes, through the SDK and the API. Your agent hands the how-to over: Jimo guides the user through your interface or takes the action, then hands back.Yes, through the SDK and the API. Your agent hands the how-to over: Jimo guides the user through your interface or takes the action, then hands back.

See Jimo Agent in your product.

Thirty minutes, on your own interface.

Book a demo

© 2026 Jimo Built with 💙 in Europe.

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  • Jimo VS Appcues

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Legal

  • Terms of Services

  • Privacy

  • Cookie Policy

  • Backed by

Jimo on Linkedin

Jimo on Product Hunt

Jimo on G2

Jimo on Gartner

Jimo on X

© 2026 Jimo Built with 💙 in Europe.

Explore

  • Book a Demo

  • Pricing

  • Customer Stories

  • Integrations

  • What's New?

    9+
  • Chrome Extension

Features

  • Product Tours

  • Jimo AI

  • Announcements

  • Hints

  • Surveys & NPS

  • Changelog

  • Checklists

  • Success Tracker

Resources

  • Blogs

  • Best Practices

  • Installation

  • Documentation

  • Glossary

  • Tools

  • Feedback

Comparison

  • All Comparisons

  • Jimo VS Appcues

  • Jimo VS Userpilot

  • Jimo VS Chameleon

  • Jimo VS Intercom

  • Jimo VS Pendo

  • Jimo VS Productfruits

Legal

  • Terms of Services

  • Privacy

  • Cookie Policy

  • Backed by

Jimo on Linkedin

Jimo on Product Hunt

Jimo on G2

Jimo on Gartner

Jimo on X

© 2026 Jimo Built with 💙 in Europe.

Explore

  • Book a Demo

  • Pricing

  • Customer Stories

  • Integrations

  • What's New?

    9+
  • Chrome Extension

Features

  • Product Tours

  • Jimo AI

  • Announcements

  • Hints

  • Surveys & NPS

  • Changelog

  • Checklists

  • Success Tracker

Resources

  • Blogs

  • Best Practices

  • Installation

  • Documentation

  • Glossary

  • Tools

  • Feedback

Comparison

  • All Comparisons

  • Jimo VS Appcues

  • Jimo VS Userpilot

  • Jimo VS Chameleon

  • Jimo VS Intercom

  • Jimo VS Pendo

  • Jimo VS Productfruits

Legal

  • Terms of Services

  • Privacy

  • Cookie Policy

  • Backed by

Jimo on Linkedin

Jimo on Product Hunt

Jimo on G2

Jimo on Gartner

Jimo on X